PRODUCT SOURCING & PROCUREMENT
Did you know we are part of a 45 million pound buying group called Office Power, using the best in class e-commerce solution and selling over 20,000 products in a wide variety of supplies categories?
We offer a comprehensive range of products for all your office needs, including office supplies, paper products, ink and toners, business machines, hardware and tools, mailroom products, health and safety products, furniture, work wear, janitorial and consumables. We also offer a number of services relevant to your office needs, such as e-learning courses, ink monitoring, secure shredding, secure data destruction, document storage and scanning. We have over thirty customer services agents who look after our customers, and we answer 99% of our calls within five rings.
All our products are ethically sourced, meaning that our suppliers must have ethical code of conduct policy statements before we’ll deal with them. These have to include employment practices and compliance with laws and regulations in each country products are sourced from. They must also comply with current environmental policies.
Our products are delivered nationwide on a next-day delivery service from our nine warehouse locations — Glasgow is the furthest north and Greenwich the furthest south, and we have two locations in Ireland.
Over 20,000 General Office Supplies, Paper, Catering and Cleaning Products
Nice Guys Group have a massive range of office supplies to choose from, with over twenty thousand items on our award-winning e-commerce platform. The exclusive unique selling points we’ve set up with our suppliers include them all using double-walled boxes to ensure f our products arrive in pristine condition. The suppliers use void fill in their boxes to make sure the risk of damage in transit is minimised.
Our largest supplier will substitute out back orders at no cost to equal or better spec product. They also provide dedicated pickers, meaning that only senior staff pick Nice Guys stock. No temps touch any of our orders. We also have ring fencing with our two biggest suppliers to make sure we have the best availability for our customers.
We do have our own range of catalogues, but you won’t need them because you can order everything from our best-in-class e-commerce system. We offer an interest-free 30 day month-end credit account for all business customers.
Our Award Winning Technology, Nationwide Coverage plus Ethical and Environmental Promises!
Our technology has smart filters on over 20,000 products, so you can easily find what you’re looking for very easily, with the code written by our developers to ensure you get the best user experience from our site.
We have a team of thirty service agents who look after our customers, answering 99% of calls within five rings. We resolve 98% of business queries within four business hours, and we provide nationwide coverage and a FREE 14-day no-quibble returns policy. At Nice Guys we give you great prices because we are looking to build a fruitful, long-lasting relationships with our customers, who are supported with bespoke pricing to suit them.
Trust is the cornerstone at the Nice Guys Group. We offer regular account reviews that use the latest industry-leading service level agreements to measure performance and savings. We offer the best environmentally and ethically sourced products at your fingertips. Our customers buy from us because they believe what we believe!
“We recently switched stationary suppliers to Nice Guys Group and have been pleasantly surprised by the savings made, the range of products, speed of delivery and the impeccable customer service offered by Steve and the team. They really go the extra mile to help you with any stationery need.”
Office Manager, TCS Media